Our offices are closed for the holidays, re-opening at 9 am on Thursday, January 2nd.

Please note that our crisis services are still staffed and available. Our English hotline can be reached at 203-329-2929, and our Spanish hotline can be reached at 888-568-8332. | Nuestra oficina está cerrada por vacaciones y reabrirá a las 9 am el jueves 2 de enero. Tenga en cuenta que nuestros servicios de crisis están abiertos y listos para ayudar. Puede comunicarse con nuestra línea de crisis en inglés al 203-329-2929 y con nuestra línea de crisis en español al 888-568-8332.

The Rowan Center - A Sexual Assault Resource Agency

Privacy Policy

Introduction

The Rowan Center is committed to protecting the privacy and accuracy of confidential information. Personally-identifiable information is not actively shared. The Rowan Center does not re-distribute or sell personal information collected on our web servers. The Rowan Center does not collect personally-identifiable information unless it is voluntarily provided by the user through forms or other direct contact methods.

Information Collected

The Rowan Center’s web servers collect the following information: Internet Protocol (IP) address of the computer being used; web pages viewed; referring web page; browser used; date and time; and statistics identifying particular IP addresses from which our websites are accessed. The Rowan Center does not associate this data with individual user identities and it is solely used for the analysis of site use. The Rowan Center’s website is not intended to handle confidential information. If you need to discuss a confidential matter, please refer to the Contact Our Teams page to email our staff directly or call our 24/7 confidential hotline.

Use of Cookies for Analytics

Our website uses a third-party analytics provider (Google Analytics) to help us understand how visitors use our site. This aggregated information is used to improve our content and your experience when visiting our site. Google Analytics does not receive personally identifiable information through these cookies and is prohibited from combining, matching, or cross-referencing information from our site with any other information. Please review Google Analytics’ privacy policy for additional information. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, which prevents data from being collected during future visits.

Use of Collected Information

The Rowan Center will use personal information collected from this site and associated forms, typically through Google Forms, for communication back to individuals who contact us via the site. If any information is intended for other uses (such as petitions to elected officials), The Rowan Center will ask for your permission to share or use the information provided on the form. Information collected will be retained only as long as necessary for the purposes stated or as required by law. You may request to update or remove your personal information by contacting us directly.

The Rowan Center uses browser-IP-address information and anonymous browser history to report information about site access and to determine the effectiveness of our content and campaigns. This information is used to improve web presentation and utilization.

Distribution of Collected Information

We will not disclose, without your explicit consent, personal information collected about you. We will not distribute or sell personal information to third-party organizations.

Donations and Other Payments

When you donate on The Rowan Center’s website by clicking the “Donate” link in the menu, we must share some of your personally identifiable information with third parties to process the transaction. For example, we must share your credit card number with our payment processors, PayPal, Apple Pay, and Bloomerang. These third parties are not allowed to use personally identifiable information except for providing their services. We do not share your personally identifiable information with unrelated third parties for marketing purposes without your consent.

The Rowan Center also regularly hosts fundraising campaigns through third-party sites like Bloomerang and Qgiv. When you contribute to a campaign through donation, The Rowan Center is notified of your donation and contact information. We do not receive your payment information.

Social Media

The Rowan Center’s social media pages are not intended for confidential communication. To receive support and services, please reach out to our 24/7 confidential hotline. While we cannot guarantee confidentiality on our social media platforms, The Rowan Center strives to keep all communication on these sites as secure as possible. If any post contains sensitive information, such as identifying details of another survivor, our team will take immediate action, including removal of the comment and follow-up via private message to offer appropriate support.

Your Safety

Victims and survivors of sexual violence are often concerned about maintaining their privacy. It is essential to recognize that internet activity can be tracked and recorded. For every page you visit on the web, your browser stores a variety of information that anyone with access to your computer may view. While it is not possible to delete or remove all digital “footprints,” we can help you understand how to reduce your online exposure and maintain your privacy. If you need assistance with digital security or have concerns, please don’t hesitate to reach out to our team.

Learn more about digital security and remember to clear your browser history after visiting this website.