In Connecticut, prosecution of crimes depends on the particular crime committed, the age of the victim/s, and the existence of DNA evidence. You can find all the information at https://www.cga.ct.gov/2020/rpt/pdf/2020-R-0007.pdf

If a hotline caller is someone you know, you can ask them if they feel comfortable with you being the advocate, or if they want/need to talk to someone else. If it is someone close to you, you should recommend another advocate, your backup, to take the call.

If a person is calling from out-of-state, you can let them know that you will look for resources in their own state that can better assist them. You can search online for that state’s coalition against sexual assault and provide the client with their 24/7 hotline...

If a caller wants to speak with someone in particular, you can let them know that you can pass along a message. If they need immediate assistance, you can let them know that you’re a certified advocate that can provide that help in the moment.

If a caller discloses being in danger, immediately clarify the type of danger. If the person has a medical emergency, offer to call 911 with them.  If the caller has a physical safety concern or a violence-related situation, offer to call the nearest police department...

If the hotline caller is someone you know, you can ask them for consent for you to be the person who supports them. If you feel uncomfortable or if the person doesn’t consent, you can let them know that someone else will call them back. If they choose that option,...

If you have the wrong number, you can call Central Communications to confirm if the number they gave you was right. They can access the call recording to confirm the number provided by the caller.

You can let them know that whatever questions and/or worries they’re going through are normal. You can also offer our counseling services and/or support groups as potential resources to help them process what came up for them.

If a client asks you to investigate, you would let them know that it is not your role. As an advocate, your role is to provide information and support to the client. Investigating is not part of your scope of service, and doing so can be detrimental to the client. Our...

Initially, you would validate their experience and thank them for letting you know. You would have to let them know that you’re a mandated reporter and that you have to report that situation. Then, you would proceed to ask the minimal facts: What happened? Who did it?...