You can call the helpline for anything. It does not need to be a crisis.
Many people reach out simply because they’re looking for information — to understand what services The Rowan Center provides, to learn what support options exist, or to figure out whether a concern fits with available resources. Others call because they want help thinking through a situation, even if nothing urgent is happening.
You do not need to be in immediate danger, have a disclosure, or know exactly what you’re asking for. The helpline is a place to:
Ask questions about services and programs
Learn what support is available for children, teens, or families
Get connected to local resources if needed
Talk through a concern before deciding what to do next
Calling early or just to gather information can actually make things feel more manageable. If you’re unsure, curious, or just want to understand your options, that is more than enough reason to reach out.